Ms. Poonam Jain of *International Star Overseas Services*-Startup of the year 2020

Ms. Poonam Jain of M/s International Star Overseas Services (ISOS) has won its international award.

Women in Business and Professions World Awards-2020


Category:                Startup of the Year | Consumer Services

Rank:                      Silver

Motto:                     Growing with the Families, exponentially.

Judges’ remarks:

  • In a word: Outstanding! Great example of community service project. Well done team!
  • Poonam is driving a large number of strategies for International Star Overseas Services from the front to encourage, ultimately benefit clients around the world.
  • A unique concept in an underplayed arena.
  • Something never heard of. Amazing & Astonishing.
  • To be able to work in a field with no formal education in that arena and to be successful in field needing empathy is a remarkable feet.

Helping new families, Globally !

Founded in 2017, International Star Overseas Services (ISOS) is a boutique consulting firm. We are a woman founded, funded, owned and operated company. We facilitate primarily the Women who have been thru difficult phase of reproduction challenges and decide to do adoption or surrogacy in a non-resident country; for various reasons of privacy, technology, culture, cost etc.

ISOS helps clients (Intending Parents – IPs) worldwide: Baby Adoption, Surrogacy and Embryology advice, New Born’s Citizenship, Immigration and Country Exit, Legal advice and Document Attestation, Representation at Embassies & State Departments.

As Founder-Director of ISOS, Ms. Poonam Jain is the go-to person for the IPs (Single, Hetro or Homo) desiring to have a baby either thru Adoption or Surrogacy; globally. She has been part of the Surrogacy and Adoption Policy & Cases of few Govt departments. Poonam has meritorious 22yrs experience of American Citizen Assistance Services at U.S. Embassy, New Delhi.

Poonam manages the ISOS Operations, Strategic Marketing and Thought Leadership from home-offices in New Delhi, Mumbai, Melbourne, Kiev, and Toronto.  Her Compassionate nature is the key to services related to Clinic Selection, Frozen Embryo Transport, Agreements & Baby citizenship and Baby Passport. Poonam has helped some 500+ IPs from 34+ countries

Since each country has multiple departments and regulations around foreign nationals making (surrogacy) baby in their country. Poonam actively interacts with the various Government Departments and the relevant Ministries to understand the requirements and pursue the cases. She arranges necessary documents from the Clinic, expedited DNA Testing, Interpreting Government laws, comforting the family stay, coordination with Country of origin etc. She meticulously prepares each case file with reams of documents around legalities. She does all this, not being a lawyer by qualification. Consulates appreciate the meticulous job done and process the applications faster. Poonam expedites the Approvals, permissions, consents and arranges for IPs leaving country in 50% less time than planned. This saves IPs of:

  • huge money on expenditure staying put in surrogacy country,
  • cost of loosing earning being away from their home country,
  • Anxiety of taking the much awaited newborn baby to home country sooner

Poonam’s innovative business model is supported by the guiding principles:

–Empathy first; Happiness over processes

–Simplified documentation and interactions with IPs and govt agencies

–Create a culture of ‘family support’ to the IPs

–Build an industry network that can be leveraged to expedite the IPs journey.

At ISOS, Poonam’s mission is to help as many families to carry the legacy. Poonam is an ‘Invitee’ to many conferences, forums and meetings to streamline the Pre & Post ART (Assisted Reproductive Technology). Poonam is experienced in Baby (Child) Adoption, both at India and many other countries.

Since 2017 ban of Surrogacy at India, many IPs had their embryos frozen in various clinics. Their Surrogacy journey got halted indefinitely. In early 2019, Poonam could secure the First Ever path breaking permission from Indian Council of Medical Research to export the Frozen Embryos.  This opened gates for all the IPs to transfer their pre-processed Frozen Embryos from India into other countries.

  • 3x revenue growth YoY since founded. Business structure and revenue model that allows ISOS to grow while maintaining high-empathy Service.
  • Headquartered at India, serving nationals of 34+ countries, ISOS is truly GLOBAL company. Received 100s of gratitude and thanking notes from IPs.
  • 100% business is thru Word-of-Mouth marketing by the past customers
  • The services and help continued during Covid lockdown times:
    • Helped families continue / conclude their Surrogacy journey at Australia, Kenya & Ukraine. Created alternate paths / detour for their journey, travels, Legal formalities, Documentation, Medical Tests etc.
    • Successfully accomplished Adoption & Canadian Citizenship.
    • Expanded the network and markets by another 2 countries
  • Poonam continues to be distinctive and resourceful of its kind of Services in the world. Her clients get preferential treatment everywhere

Special permission needed to Enter Ukraine

Many families have impending Surrogacy plans at Ukraine and need to travel in. ISOS’s Ms. Poonam has been keeping a close watch. She could facilitate the travels even during severe lockdown during June-July…..

Recent news:
The Cabinet of Ministers has temporarily closed the entrance to Ukraine for foreigners: who is planned to be allowed
The decision is valid from 00:00 on August 29 to 00:00 on September 28.
The Cabinet of Ministers has decided to temporarily ban foreigners from entering Ukraine until September 28, except for certain categories of citizens.
According to an UNIAN correspondent, the decision was made today at a government meeting.
“In order to prevent the spread of the second wave of COVID-19 in Ukraine … For the duration of the quarantine to temporarily prohibit the entry into Ukraine of foreigners and stateless persons, except for certain categories of persons,” said Interior Minister Arsen Avakov before the decision. .
Who will be allowed to enter Ukraine
According to Avakov, for the duration of the quarantine entry is prohibited to foreign nationals.
Quarantine in Ukraine: what is known
· Today, the Cabinet of Ministers extended the adaptive quarantine in Ukraine until November 1.
· From August 1, adaptive quarantine in Ukraine provides for the division of all regions into four zones – “green”, “yellow”, “orange” and “red”, depending on the epidemiological situation in each individual.
Different quarantine restrictions have been established in each of the epidemiological zones. The mildest – in the “green” zone, the strictest bans await the regions of the “red” zone.

Grit of a Grandma

An amazing saga !!

“My heart and soul says Poonam you are the only one who can help Gudiya to go home.  Always and forever grateful to you.” – a Grandma
“Hello Poonam, You are my hero. I just think about all the time. Thanks from heart every second for helping Gudiya to come home. Shall I call you now. With love.” – a Grandma

A baby girl born thru surrogacy at India, for Indian origin (US settled) Parents & Grandparents. Surrogate baby’s birth is registered on natural father & mother. Due to family discords, mother refuses to sign the baby’s passport application form. She laments grand parents for overruling her dissent to surrogacy. The agent had promised lots of workaround and bit of fleecing. The natural parents remain oblivious of the baby. No way out, the Grandmother shifts from US to India. Babysits for more than 1 year, in despair but hope.  Grandparents are clueless of the maze, but compassionate.
Grandparents engages Poonam. Loooooooonnnnng & many sob stories and family discords. The visible strong face is of Grandmother. She is raising the baby in an indifferent environment, all by herself.  The Grandma cries, wipes and stands up. Always strong and hopeful, polite & grateful, humble and smiling. Someone, who has been an active Stage artist; and here in dismay for so many months together. Her every visit to our office made us cry too.

Poonam is firing salvos from her 30 years experience on Citizenship / Family matters.  Baby is growing almost 15 months. Each legal process is falling apart. Family mediation failing. Diminishing options.

And we enter the Covid-19 era. Flights freeze, embassies scuttle to handle emergencies. Departments close. Lockdown at India. No hope for next 3-4 months to even resubmit the application or affidavits or…… Remaining strong, the Grandma. With the baby in lap, she is hopeful and positive.

Poonam has not given up yet. Her brain is spinning. Just 2 more emails. Lo and behold; baby gets approval for US passport. Excitement, but no means to travel back to US. No one has handled Covid like situation before, but professional like Poonam knows what-when-where-how.

During this COVID lockdown, baby and Grandma arrive at LA.

Ofcourse the compassion and professionalism of Poonam did the magic.

But, the backbone of this case was GRIT of the Grandma. We SALUTE her !!
(May good sense prevail on the Natural parents)

Gudiya 1 Gudiya US passport

Streamlined Country Exit Processes (UKRAINE & CANADA)


ISAPL Team is now assisting clients with guidance, information and assistance with Citizenship & Passport for the new born Baby/babies in Kyiv, Ukraine.  ISAPL is now connected with CREATE clinic in TORONTO,  CANADA.  We can also guide clients with Embryos transfer request from India, Nepal & Cambodia.

We ensure you enjoy your long-awaited parenthood rather than getting stressed in dealing
with embassies and other foreign officials. A shorter wait time to exit means less time off work for working dads, less accommodation and living costs in a foreign country:
We assist heterosexual couples, single parents & same-sex couples.
We can
▪ Facilitate legal assistance from independent senior family lawyers
▪ Draft declarations / affidavits / surrogacy agreements to meets specific standards.
▪ Provide advice and guidance on relevant government documents, processes and appointment procedures.
▪ Assist in obtaining birth certificate / apostille stickers/Translation
of local documents.
▪ Complete and files forms related to citizenship and passport
▪ Collect documents, complete administrative work & documents delivery
▪ Obtain documentation required by civic agencies
▪ Assist in gaining passports for newborn baby/ies
▪ Represent IPs at Embassies and Consulates
▪ Interpret relevant government policies and procedures
▪ Facilitate DNA and Medical records / evidence
Led by Poonam Jain, International Star Assistance Pvt. Ltd. (ISAPL) is an established
global company servicing intended parents, embassies and insurers. We leverage our unsurpassed knowledge of embassy requirements and procedures to facilitate fast, legal exit processes following surrogacy arrangements.
We have many years experience in working with embassies and facilitating exit for Australian newborns from India, Nepal, Thailand & Cambodia and have assisted citizens of 34+ countries in this specialized area.
Organisation Background
Poonam Jain has established herself as the “go to” international expert in relation to stress-free exits from countries such as Ukraine, India, Thailand, Cambodia and Nepal by facilitating impeccable documentation that meets Embassy requirements.
Capitalising on her 20+ years working in the embassy environment, Poonam brings much experience in serving foreign nationals. She leverages the best collaborative partnerships across the globe, assisting families with professionalism and expertise to ensure a seamless process.
Single Child AU$1,500 Twins AU$2,200
International Star Assistance Pvt. Ltd.
G-1, Aashirwad Complex, Green Park New Delhi 110016,
Tel: +91-9910335443
2/150 Sailors Bay Rd, Northbridge 2063

ISAPL-A5-flyer-brochure-final (1)

Cambodia unveils new surrogacy rules

Cambodia has revealed details of its new guidelines on surrogacy after it banned the commercial practice last year.

Fathers of surrogate children will now be required to perform a DNA test to prove their paternity before a child can be handed over to its parents, the Cambodia Daily reported on Tuesday.

Under Cambodian family law, the birth mother is automatically recognised as a child’s parent and in most cases, her husband is legally assumed to be the father. The burden of proof is now on the adoptive couple to show otherwise in court.

They will, however, be able to apply for exit paperwork for their children but will still need to go to court to prove their ability to raise the child financially in addition to its paternity, the country’s Ministry of the Interior was quoted as saying.

Cambodia’s sudden decision to ban commercial surrogacy in November left many foreign couples in limbo.

Many Cambodian surrogates were relocated to Thailand, where exit post-birth was easier.

“For those unable to relocate, parents were often forced to apply for a Cambodian passport and take their surrogate and newborn to Vietnam as a route towards returning home.”

Cambodia previously had a thriving and largely unregulated surrogacy industry after Nepal, Thailand and India banned commercial surrogacy.

Worldwide Surrogacy Specialists LLC, Conference in UK & Dublin

To Start A Family, Start With A Caring Partnership.

Worldwide Surrogacy Specialists is a full-service surrogacy agency that matches intended parents across the globe with highly-qualified surrogate mothers, providing unmatched legal advice and support along the way.

Poonam Jain

Country exit specialist, ISAPL


With unsurpassed diplomatic/embassy experience and contacts, Poonam has made many friends amongst parents via international surrogacy for her no-nonsense services ensuring a seamless process for parents eager to return home with their newborns. Well known for her work in India, she has translated this expertise to assisting singles and couples exit South-east Asia and Ukraine with minimal delays. She is an expert in arranging required visas, paperwork, passport and citizenship documents.

4:05 — 4:40 pm
Trends in Multi-national surrogacy

A panel of experts discusses the logistics, legal issues, pros and cons of ‘hybrid’ surrogacy arrangements in Canada/US, Ukraine  and Laos/Thailand.


Sam Everingham


Gaurav Wankhede, Become Parents; Anastasia Alexsandrova,;

Colin Rogerson, Dawson Cornwell; Poonam Jain (ISAPL)


Multi-national surrogacy

A panel of experts will discuss surrogacy in the Ukraine/Canada/US with particular focus on the Surrogacy Agreement, Emergency Travel Document, DNA testing following birth and the subsequent court applications. The panel will also discuss very recent developments which lead to a more expedient and efficient exit from the Ukraine/Canada/US.

Moderator: Caroline Lindsay Poulsen

Panellists: Poonam Jain, exit specialist; Anastasiya Herman, Intersono ; Tracey Horan, D’Arcy Horan Solicitors




This is Great News. If becomes Legal then everyone is protected including Surrogates.  Just like Ukraine all are protected under LAW.

Authorities are preparing a draft law to make surrogacy legal with a range of protections for the women and babies involved.

News of the move emerged yesterday after a meeting between Foreign Minister Prak Sokhonn and newly appointed United Nations Population Fund (UNFPA) representative to Cambodia Lene Kroll Christiansen. Foreign Ministry spokesman Chum Sounry said Mr. Sokhonn told Ms. Christiansen about the surrogacy development.

“Cambodian government relevant institutes are preparing to draft a new law to make surrogacy legal in order to control and prevent Cambodian children who are born via surrogacy from becoming victims,” Mr. Sounry said.

Sok Somoni, a cabinet chief in the Women’s Affairs Ministry, confirmed that discussions about surrogacy were taking place, but declined to say more. Surrogacy has been a controversial issue in the region and has been banned by India, Nepal and Thailand.

Ros Socheap, the executive director of Gender and Development for Cambodia NGO, said: “I don’t see any benefit for surrogate mothers.“My personal opinion is that this law will not benefit Cambodian women who are hired to be surrogates by other people, especially rich people.“In Cambodia, surrogacy will target women from low-income families and low education.

“They don’t understand the meaning of the agreement when they decide to be surrogates, thus they will be at high risk of harm.“Surrogate mothers will get only a short-term benefit from the money,” she added.“On the other hand, their husbands will get angry with those surrogate women. They will accuse them of having sex to be a surrogate.“It will affect the emotions and trust between husband and wife. They will face family tension.“For example, if a baby born via surrogacy has abnormalities and the people who wanted the baby flee, who is responsible?

“The surrogate mother will have to take care of these babies. It is another burden for these women.”Ms. Socheap said this had happened in the US, where surrogacy is legal in some states, and in India and Nepal. At the meeting with Mr. Sokhonn, Ms. Christiansen said she would pay special attention to helping pregnant women whose lives are at risk during childbirth. Especially, she would focus on projects to reduce the maternal death rate during childbirth in Cambodia.

Surrogates Summoned to Court IN CAMBODIA as Parents Left in Limbo

Recent Article again reiterates that Officials in Cambodia are drafting Exit strategy.  Its just wait and Watch but ultimately All will get to leave.

Cambodian women identified as surrogate mothers hired by a jailed Australian nurse have been summoned to testify against their employer in court, but have failed to turn up partly out of fear of what might happen, according to a judge.

Ros Piseth, an investigating judge at the Phnom Penh Municipal Court, said on Tuesday the women had been summoned for questioning in an ongoing investigation into surrogacy broker Tammy Davis-Charles, who was charged in November for her role in connecting surrogate mothers with foreign parents.

Officials were quick to reassure intending parents they would be allowed to take the children home if they stepped forward and took responsibility for them, but some have since become stuck in the country, unable to leave with their newborn babies.

Ms. Bun Eng said parents with surrogate babies were forbidden from leaving the country with their newborns until a newly drafted exit strategy was approved.

“We have already prepared it, but we need to have it checked by the committee in order to have it for the implementation,” she said.


With ban on commercial surrogacy in India, couple wanted to take their embryos back


MUMBAI:  In a legal spill-over of the ban on commercial surrogacy, the Bombay High Court on Wednesday allowed an American couple to make a representation to the Director General of Foreign Trade (DGFT) and Department of Family Welfare to allow them take back to their country eight embryos kept by them in a hospital in Mumbai.

A division bench headed by Justice Shantunu Kemkar allowed the couple to make a representation to the DGFT and the ministry and asked the government to decide on it within three weeks.

The bench gave liberty to the respondents (DGFT and the Ministry) to file an affidavit in case they decide to reject the couple’s representation.
The embryos had to be kept at a low temperature in cold storage at the couple’s own cost every day and thus they had to incur expenditure on this.
Almost a week ago, the court had directed the couple to make DGFT and Ministry of Family Welfare respondents.
The judges were of the view that import and export regulations are governed by DGFT and it should be made a party and since the petition was about embryos, the Family Welfare department should also be heard in this matter.

The petitioner’s counsel had argued that the government should not adopt an adversarial approach, and find a solution to the problem instead.

“These are our embryos and what will the government do with them. We had brought them to India in accordance with the laws of this country and after seeking permission of the authorities. Now that surrogacy is banned in India, we want to take them back,” the lawyer had argued.

The court had earlier asked the respondents to spell out the government’s policy on the issue.

During the hearing of petition last month, the bench had also asked the couple how they could file this petition because the Constitution gave such right only to Indian citizens.

However, their lawyer argued that Article 21 gave such a right to every person, even to a foreign national. “This is because right to life (under A 21) includes right to have a baby and hence the couple has a right to file such petition in the high court,” the lawyer had argued.

The petition said the couple tried to have a baby for many years but failed, and the doctors advised them surrogacy. Accordingly, the American doctors, using the couple’s sperms and eggs, created the embryos and advised them to get a surrogate mother.

The couple sent the frozen embryos to India by a special courier. They obtained ‘surrogacy visa’ and came to India. In April 2015, the Indian Council for Medial Research had given no objection certificate to the couple to import their frozen embryos from the US.

But in November 2015, the Centre announced a change in the policy and banned surrogacy for foreign couples.

The couple then asked the hospital to return the frozen embryos, but the hospital refused, saying import and export of embryos was now banned.

The couple approached the Indian government, which also refused to allow them take back the embryos citing the new rules.

The couple argued that taking back the embryos did not amount to ‘exporting’ them out of India, because they were seeking to restore them back to the place from where they had originated.